ffective Date: July 3, 2025
At Mohit Services and Suppliers, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services, including GeM registration, catalogue creation, GeM portal tender support, vendor assessment, and payment processing. By using our services, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, business name, PAN, GSTIN, Aadhaar (if required for GeM registration), and bank account details provided during service registration or payment processes.
- Payment Information: Credit/debit card details, UPI IDs, or bank account information processed through our trusted third-party payment gateways (e.g., Razorpay, Paytm).
- Business Information: Details related to your GeM profile, catalogues, or tender submissions, including product/service descriptions and vendor assessment data.
- Usage Data: Information about how you interact with our website or services, such as IP address, browser type, and pages visited (if applicable).
2. How We Collect Information
We collect information:
- Directly from you when you engage with our services, submit forms, or make payments.
- Through our website (if applicable) using cookies or analytics tools to enhance user experience.
- Via third-party payment gateways during transactions, ensuring secure data handling.
3. How We Use Your Information
We use your information to:
- Provide and manage our services (GeM registration, catalogue creation, tender support, vendor assessment).
- Process payments securely through third-party payment gateways.
- Communicate with you regarding service updates, invoices, or support queries.
- Comply with legal obligations, such as KYC requirements for GeM registration.
- Improve our services through analytics and feedback (e.g., website usage data).
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Third-Party Payment Gateways: To process payments securely (e.g., Razorpay, Paytm). These providers have their own privacy policies, and we ensure they comply with industry standards.
- GeM Portal Authorities: As required for registration, tender submissions, or vendor assessments, in compliance with government regulations.
- Legal Authorities: If required by law or to protect our rights, safety, or property.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of sensitive data (e.g., payment details) during transmission.
- Secure storage of personal and business information.
- Regular audits of our data handling practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under applicable laws, such as the Digital Personal Data Protection Act, 2023, you have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict the processing of your data.
- Withdraw consent for data processing (where applicable, though this may affect service delivery). To exercise these rights, contact us at [insert contact email/phone].
7. Payment Data Handling
Payments are processed through trusted third-party gateways (e.g., Razorpay, Paytm). We do not store your full payment details (e.g., card numbers) on our systems. Payment data is handled in accordance with PCI-DSS standards by our gateway providers.
8. Cookies and Tracking
If you visit our website, we may use cookies to enhance your experience. You can manage cookie preferences through your browser settings. Usage data may be collected for analytics to improve our services.
9. Third-Party Links
Our website or communications may include links to third-party sites (e.g., GeM portal, payment gateways). We are not responsible for their privacy practices. Please review their policies before sharing information.
10. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax or KYC compliance). Payment-related data is retained as per regulatory requirements.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, contact us at:
Mohit Services and Suppliers
Email: Info@mohitservices.com
Phone: +91 9870985471
Address: shop, St, merry chawk , bijnor, Up -246764
By engaging with Mohit Services and Suppliers, you acknowledge that you have read and understood this Privacy Policy.